Benefits:

401(k) matching
Bonus based on performance
Health insurance
Paid time off
Training & development

Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Monitor and manage accounts receivable
Maintain and manage collections using in-house software
Complete internal job file quality reviews for reconstruction (training provided)
Prepare estimates and billing invoices
Receive and enter lead calls and job referrals in system
Maintain internal and external communications
Perform detailed and accurate data entry
Assist other departments, as needed

Position Requirements

1+ year(s) of administrative or office-related experience
1+ years of experience with collection activities
Outstanding written and verbal communication skills including proper pronunciation and grammar
Polite, confident, and excellent customer service skills
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software

Hours

40 hours/week
8 a.m. - 4 p.m.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 3/2024

Compensation: $18.00 - $21.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

(if you already have a resume on Indeed)