Emergency Services Field Director
Location
Hardwick
Type
Full Time
- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes mitigation projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
- Work in the field, side-by-side with techs, doing active mitigation work, including demo
• Hourly pay: $18.00 to $25.00/hour based on experience and certifications
• Uniform t-shirts and personal protection equipment (PPE) & gear
• Family environment, with great culture and team dynamic
Upon completing 90 days of employment you are eligible for:
• Earned vacation/sick time
• Holiday pay
• Simple IRA retirement matching program
• Voluntary supplemental insurance program
- 1 - 3 years in the field experience in water/mold mitigation or closely related field (ideally certified in water and/or mold)
- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Fluent in English
- Ability to lift and carry equipment (40-60 pounds) from vehicle to house, up/down stairs, and as needed
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
- Use in the field experience to monitor jobs and help technicians as needed
- Document jobs per program, insurance and corporate guidelines
- Submit reports and documentations of jobs to all required sources
- Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
- Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
- Re-inspect job sites for quality control.
- Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
- Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
- Be accessible by phone and participate, as necessary, in the on-call schedule.
Paul Davis Restoration of Northern Vermont
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
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