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eCommerce Coordinator, Merchandise Operations Hybrid - US

eCommerce Coordinator, Merchandise Operations

Full Time • Hybrid - US
About the Job:

The eCommerce Coordinator, Merchandising Operations, will play a central role in managing the operations tasks of all channels (Amazon, Walmart, Newegg, eBay, and our own websites). The Coordinator is responsible for Merchandising Operations such as creating images for all listings using photoshop and other image editing tools, adding and editing product listings across various eCommerce platforms through channel-specific datasheets, maintaining and updating product catalogs, updating pricing and inventory, and assisting in content creation as needed. They are responsible for assisting in product and pricing research for the creation of listings, as well as assisting in data-driven reporting across all eCommerce channels.  

Attention to detail is critical for this position as well as the ability to focus on repetitive work. The ability to perform accurate data entry is essential. Studying and learning eCommerce marketplaces, digital marketing fundamentals, and data operations are critical to the success of this role. Gathering data from various platforms/sources, creating accurate reports, and distributing them to key stakeholders regularly will be a key function of this role.        

The ideal candidate must be proficient in Photoshop and able to create new images and edit stock images quickly and efficiently. 

This position reports to the Vice President of eCommerce.

Job Accountabilities

  • 40% Third Party Marketplace (Amazon, Newegg, Walmart, eBay) Data Entry
  • 25% Website(s) Channel Data Entry
  • 25% Image creation and editing using Photoshop and other tools
  • 5% eCommerce Channel Reporting
  • 5% Administration

Responsibilities:

3rd Party Channel Data Entry (Amazon, Walmart, Newegg, eBay)
  • Learn and understand channel backend portals 
  • Resolve issues by working with channel seller support teams (open tickets, provide relevant information, and follow up with support teams to resolve all issues)
  • List new products on different third-party marketplaces using bulk imports 
  • Modify listings including product descriptions, upgrades, pricing, and inventory
  • Proactively detect catalog data record errors and maintain data integrity across channels and sync tools
  • Conduct catalog data verification against common entry errors 
  • Track, record, and follow listing best practices across all channels
  • Study and learn marketplace rules and ensure our listings and accounts are in compliance
Website (s) Channel Data Entry
  • Learn and understand channel backend portals 
  • Resolve issues by working with channel seller support teams (open tickets, provide relevant information, and follow up with support teams to resolve all issues)
  • List new products on the Company’s eCommerce site using bulk imports
  • Modify listings including product descriptions, upgrades, pricing, and inventory
  • Maintain accurate data entry records 
  • Proactively detect inventory data record errors and maintain data integrity across databases
  • Conduct catalog data verification against common entry errors 
  • Adhere to scheduled maintenance of the Company’s eCommerce site
  • Proactively provide ideas for improved data entry processes 
  • Study and learn digital marketing fundamentals such as SEO, PPC, and content optimization
Image Creation
  • Use Adobe stock images to create high-quality product images for our catalog across all eCommerce platforms
  • Take high quality product images and edit them using photoshop and other image editing tools
  • Edit images proficiently and present unique ideas and concepts to Digital Merchandisers
eCommerce Channel Reporting
  • Perform data-driven reporting to support the monthly sales, advertising, compliance, and analytics reports
  • Generate weekly eCommerce Channel performance reports and distribute them to stakeholders 
  • Complete additional reporting as directed by the Marketing, eCommerce, or Leadership teams
Administration
  • Work closely with cross-functional project teams to coordinate activities required to achieve business development initiatives
  • Maintain current knowledge of products and services to be able to accurately complete product listings and assigned research
  • Understand our business, our products and services, unique point of difference, marketing materials, and business jargon
  • Provide support for tasks related to the Company’s CRM (Salesforce)
  • Interface internally with various departments within the Company
  • Participate in Company or departmental meetings and projects, as requested
  • Attend ongoing product and job training including seminars, workshops, conferences, etc.
  • Provide support for additional tasks, as requested

Minimum Qualifications:

  • Bachelor’s degree (degree in progress acceptable)
  • Ability and interest in learning new eCommerce platforms, technologies, and processes  
  • Exposure to selling and/or marketing B2B products and services
  • Proficiency in using Photoshop and other image editing tools and software
  • Proficient in Internet search techniques
  • Outstanding organizational abilities and ability to multitask
  • Self-starter with strong attention to detail
  • Positive attitude
  • Strive for continual improvement 
  • Professional appearance and demeanor 
  • Ability to exhibit accurate and detailed knowledge of the Company’s products and services
  • High level of proficiency in Microsoft products, particularly Microsoft Excel
  • Proficiency in Google products

Preferred Qualifications:
  • Experience with eCommerce and Third-Party Marketplace catalog management
  • Photoshop or equivalent experience (minimum 1 years experience, 2 or more preferred)
  • Bigcommerce or similar platform experience preferred
  • Familiarity with Project management concepts 

Work Environment
  • Competitive salary, as well as employer, contributed health benefits
  • Unlimited paid time off
  • Marietta, GA office location
  • Access to a Company cell phone plan
  • A seat on an energetic team that collaborates and pushes each other to be better
  • A fast-paced but cooperative environment with endless potential for growth
  • Celebration events for team and Company successes throughout the year

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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BENEFITS & PERKS AT A GLANCE

Offered to full time employees only

Employee Benefits
Aventis Systems recognizes that employees have diverse needs and that is why the Company is able to offer multiple and very comprehensive benefit plans to include, medical, dental, vision, FSA, Health Care & Dependent FSA, and Basic Life AD&D.
401(k)
Save for your retirement with pre-tax contributions with retirement plans offered through Transamerica.
Short & Long Term Disability
The Company is pleased to offer both Short Term (Voluntary election) and Long Term Disability which is 50% company paid.
Unlimited Paid Time Off (PTO)
Aventis Systems understands the importance of work-life balance and recognizes employees have diverse needs for time off. The Company offers Unlimited Paid Time Off (PTO) in lieu of personal days, floating holidays, and vacation days.
Fitness & Wellness Program
The Company offers a wellness plan that includes unlimited access to a personal trainer. The personal trainer will work to create customized exercise programs and provide dietary counsel to encourage a healthy lifestyle for all interested employees.
Cell Phone Plan
The Company offers service on the Company’s Verizon cell phone plan. This benefit is limited to one per employee and participating employees must transfer their current number over to the Company plan.
Student Debt Relief
The Company is excited to offer an annual $3,000 student loan payment for employees. The Company will mail a $3,000 check directly to each participating employee’s student loan company.
Child Care Expense Relief
The Company offers a $2,000 child care payment for employees. The Company will submit a $2,000 payment directly to each participating employee’s child care provider.