Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Return customer calls, respond to customer complaints, and resolve issues
Schedule services and dispatch technicians
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Previous customer service and sales experience preferred
Strong written and verbal communication skills
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Detail-oriented with strong data entry skills
Team player who can work independently
Service Titan software is used in this position

Benefits: Paid vacations and holidays, and bonus available.

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

We consistently hire reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Customer Service Representative, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Cities we service: Windermere, Ocoee, Orlando, Altamonte Springs, Oakland, Winter Garden, Gotha,

Compensation: $15.00 - $20.00 per hour

For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Are you legally authorized to work in this country?*

How many years of Customer Service experience do you have?*

How many years of experience do you have in the home services industry?

Are you willing to complete a background check?*

Are you comfortable with computers, email, using the internet, and learning new computer programs?*

WHAT OUR BRAND OFFERS*:

Start a career, not just a job

Your knowledge, skills, and experience are valued

Work independently, but not by yourself

Work for a brand with high standards and ethics