DIN TAI FUNG

(Food Processing Facility)

LOCATION: 15323 Proctor Avenue, City of Industry, CA 91745
SCHEDULE: Monday - Friday with occasional Saturday (5:00 AM - 1:30 PM)
PAY RATE FOR QUALITY CONTROL TECHNICIAN: $24.25 per hour

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

INTERVIEW EXPECTATIONS: The first step in our interview process is participating in a required one-way video interview recording. Please note, candidates who do not complete this portion of the interview process will not be able to move forward.

BENEFITS FOR QUALITY CONTROL TECHNICIAN:

Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents' medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Opportunities for growth; we love promoting within!

JOB PURPOSE:
The primary function of this position is to assist in monitoring product safety, product quality, and R&D projects. This position requires a working knowledge of the following: moisture analysis, water activity, other quality measurement units, and a strong knowledge of GMP (Good Manufacturing Practices). Reporting to the Quality Assurance Director/Manager, quality control technicians follow through on set processes and ensure adherence to best production practices and product quality standards.

Job Responsibilities and Tasks:

Responsible for monitoring, evaluating, and reporting analytical results of products and raw materials including alerting out-of-compliance results.
Perform a specified range of tests to verify that specifications are met and to reject nonconforming material or articles.
Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.
Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Review and help is developing QA procedures Regular review of production and receiving records Monitor production processing via random inspections
Sensory evaluation, visual inspection and analyses (Organoleptic, Moisture, Water Activity) of raw ingredient and finished product samples
Maintain sample retention library Assist in troubleshooting product discrepancies Internal audits
Ensure laboratory safety and adhere to instructions for measuring quality metrics using laboratory equipment
Conduct environmental analyses, i.e. swabbing
Conduct titration analysis of sanitation chemicals
Coordinate microbial analysis of raw ingredients and finished products Participate in the finished goods hold/release system
Conduct tasks in accordance with GMPs
Lend technical support to R&D, warehouse and production managers Assist in customer complaint/feedback resolution and communication
Assist in the compliance with all appropriate third-party audits such as internal audits and HACCP
Create and maintain production documents including, archival storage & organization, master document storage, certificates of analysis
Assist with problem-solving, root-cause analysis, and corrective actions
Ensure incoming materials comply with required specifications Ensure outgoing products comply with required specifications
Ensure production personnel are following proper procedure for ongoing production checks
Assist with training and instruction for production operators in QA measuring procedures
Development and maintenance of quality and food safety procedures and work instructions
Audit and maintenance of compliance to required quality management system standards
Provide management with detailed reports as required- daily, weekly, monthly, etc
Communicate and follow Din Tai Fung's food safety commitment practices
Other tasks as assigned by the Manager/Director

Key Competencies for the Role: Interpersonal Skills, Demonstrates Self-Awareness, Being Resilient, Nimble Learning, Guest Focus, Collaborates, Instills Trust, Courage, Self-Development, Directs Work, Ensures Accountability

JOB REQUIREMENTS FOR QUALITY CONTROL TECHNICIAN:

A background in manufacturing and processing environments is desired
Proven analytical strengths and experience
Ability to follow written and verbal work instructions
Excellent communication skills with the ability to present information and respond to questions from customers, managers or the general public
Strong organizational skills, including attention to detail, time management and prioritization to achieve results
Strong computer skills including Google Suite Programs
Experience in writing reports
Ability to react quickly to changing requirements

Certifications:

Certification in Hazard Analysis Critical Control Points (HACCP) (Preferred)
ServSafe Food Handler Certificate (Preferred)

Language:

English
Spanish

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V
As part of our hiring process, all newly hired employees are required to go through E-Verify.

E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States.

Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately.

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally

Compensation: $24.25 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ABOUT DIN TAI FUNG

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.

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Competitive Pay & Benefits

Din Tai Fung is proud to offer competitive pay, health & life insurance, Health Savings Account (HSA), 401k match, and Commuter Assistance Program.

Upwards Mobility and Growth

Din Tai Fung is a growing company with an ambitious team, offering internal promotion and advancement opportunities.

Wellness & Health

Din Tai Fung prioritizes the health and wellness of all employees. Qualifying positions are eligible for health and wellness reimbursements and our Employee Assistance Program.

Discounts