- Ongoing Management and leadership training opportunities
- Employee retail and shift discounts
- Prize opportunities through national contests
- Local, regional, and national awards and recognition
- Understand completely all company policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Ensure that all food and beverages are consistently prepared and served according to the store’s recipe and par level standards.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Ensure all labor and scheduling requirements/goals are met, including filling in on the schedule where needed to ensure guest service standards and efficient operations.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJ’s preventative maintenance programs.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the store, employees, and guests.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
- Assist with carrying out store marketing, advertising, and promotional activities and campaigns as set forth by upper management.
- Ongoing training and development through PJ’s Coffee Corporate communications, management meetings, regional calls, and other resources.
- High school diploma or equivalent
- Have knowledge of service and food and beverage, generally involving at least 1 year of FOH operations and/or other management positions.
- Some management experience is preferred.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Basic problem-solving and conflict resolution skills are needed.
- Must have the stamina to work 40 hours per week.
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
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