District Manager Job Description

The District Manager is responsible for achieving all Company goals and initiatives through effective leadership of the district's team. The position ensures the integrity of the brand and maintains the professional presence and confidence needed to command attention and influence others. The District Manager capitalizes on opportunities and takes independent action to achieve results. Establishes excellent partnerships with all critical corporate staff and reports directly to the Regional Manager. This role is responsible for the overall performance of district team.

Competencies

Ø Driving an inclusive culture that values and respects people from all backgrounds.

Ø Managing execution. -Delivering on company priorities and deliverables.

Ø Total development of human capital through proactive recruitment, selection, and training

Ø Fair administration of human resources policies & practices.

Ø Drive superior customer service through fun and friendly clubs.

Ø Develop and maintain a strong understanding of our company’s business model and member expectations, along with specific details of the work processes.

Ø Work in-club, minimum of 80% of the time to ensure an understanding of business gaps and developmental needs.

Ø Assign work to the team and ensure that all work have the appropriate level of support.

Ø Address critical issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for all work.

Qualifications:

Ø 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service.

Ø 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.

Ø 3+ years of experience in a customer service-oriented role.

Ø Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.

Ø Strong organizational, interpersonal, and problem-solving skills.

· Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: