Case Manager
Division: Shelter and Housing
Full-Time
Location: Pittsfield, MA
Schedule: Monday-Friday
Position Summary
ServiceNet is seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness at our Individual Shelter in Pittsfield, MA. As part of our Shelter and Housing Division, you will play a critical role in helping guests stabilize their lives, connect with vital community services, and make a successful transition into permanent housing.
Key Responsibilities
As the Shelter Case Manager, you will:
- Conduct intakes and assessments for guests upon entry to the program
- Provide ongoing case management throughout each guest’s stay and during their transition to stable housing
- Engage individuals in the local community who have experienced homelessness and offer case management services as needed
Qualifications
- At least one year of experience working with individuals experiencing low income, mental health conditions, and/or addiction
- Knowledge of social service agencies in the Berkshire County area
- High school diploma or equivalent, with additional training equivalent to two years of college
- Valid driver’s license, personal vehicle, and acceptable motor vehicle record
Benefits:
- Paid orientation and trainings.
- Generous time-off package.
- Comprehensive health and dental insurance plans.
- 403(B)-retirement plan, with employer matching.
- Long-term disability benefits; paid life insurance.
- Advancement opportunities; tuition assistance; and several more benefit options.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
