Customer Service Representative - State Farm Agent Team Member
Full Time • Bloomington, IN
Responsive recruiter
ROLE DESCRIPTION
State Farm Insurance Agent located in Bloomington, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Allison Allen - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. We will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.
DUTIES & RESPONSIBILITES
- Establish customer relationships and follow up with customers, as needed.
- Managing incoming calls and customer service inquiries
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, and policy changes.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Taking detailed notes and completing processes
- Retaining current customers by providing excellent customer service
- Working with our team to achieve common goal and grown the agency
- Writing insurance policies
- Claims Submission
- Billing Clarification
DESIRED ABILITIES
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- People oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Skilled in time management and multitasking
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Positive Attitude
- Property & Casualty License (Must be able to obtain)
- Life & Health (Must be able to obtain)
BENEFITS
- Group life insurance
- Paid time off (vacation, personal/sick time)
- Continuing education application and renewal fees paid for
- Reimbursement for licensing up to $500 (90 days of employment required)
- Simple IRA
- Hourly pay plus commission/bonus
- Flexible hours
- Growth potential/opportunity for advancement
- Valuable experience
- Monthly Team Training
- Great work/life balance
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $45,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Allison Allen - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Bloomington,IN.
- Our office is open 9am-5pm .
- I am a second generation State Farm agent.
- We currently have 5 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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