Service Manager
Full Time • Austin
We offer a signing bonus up to $200!
Benefits/Perks
Benefits/Perks
- Annual Bonuses
- Uniforms provided
- Paid holiday and vacation time
- Paid training
Company Overview
24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire a highly motivated individual who wants to be a part of a team. This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. We work together to make our customers happy and get the calls run- so we can go home to our families!
Job Summary
- Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling, and training employees, evaluating performance and supervising work assignments to ensure effective operations.
- Responsible for Monthly revenue goals, close rate, average ticket, Safety, Labor and material costs.
- Responsible for 5 Star Client Satisfaction and boosting our online 5 Star reviews on both Yelp and Google
- Lead and coach assigned co-workers. Provide sufficient knowledge, skills, training, and information to achieve peak performance, continuous improvement, and a positive, productive work environment consistent with company goals and objectives.
- Propose, maintain, review, and administer the Service Technician Commission Plan
- Achieve quarterly Service Department sales and profitability goals as specified in the annual budget.
Qualifications
- Hold a state-issued plumbing license
- Working knowledge of various software programs including Service Titan
- Minimum 5+ years of experience in residential plumbing service, maintenance, and installation
- Minimum 2+ years of residential plumbing management experience
- Excellent communications/human relations skills are required.
Compensation: $12.00 - $15.00 per hour
Rooter-Man remains the number one choice for professional plumbing, sewer, and drain cleaning services. Rooter-Man offers fast and dependable services for all of your drain and plumbing needs. Rooter-Man is part of the national family of home services brands called Premium Service Brands. We offer great opportunities for you to work and grow with us.
Apply here.
Competitive Compensation
Flexible Scheduling
Career Advancement
Paid Training