Customer Relations Representative - State Farm Agent Team Member
Full Time • Colorado Springs - CO
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2008, and today our team includes five experienced professionals with more than 70 years of combined industry experience. That depth of knowledge allows us to serve customers confidently while still keeping the office atmosphere relaxed and enjoyable. We’re a competitive, goal-oriented team that works hard, supports one another, and has fun along the way.
I’ve been a State Farm agent since 2008, and today our team includes five experienced professionals with more than 70 years of combined industry experience. That depth of knowledge allows us to serve customers confidently while still keeping the office atmosphere relaxed and enjoyable. We’re a competitive, goal-oriented team that works hard, supports one another, and has fun along the way.
We offer benefits including a 401k along with health and dental coverage to support our team’s long-term success. We’re looking for someone who enjoys working toward goals in a team-focused environment and appreciates a balance of performance and personality. If you’re motivated, collaborative, and want to be part of a seasoned group that takes pride in what they do, this is a great place to grow.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Chris Hard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As an Customer Relations Representative - State Farm Agent Team Member for Chris Hard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Compensation: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Colorado Springs, CO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none