Customer Service Representative - State Farm Agent Team Member
Full Time • Russell Springs, KY
Responsive recruiter
Replies within 24 hours
Benefits:
- Company parties
- Paid time off
- Training & development
- Tuition assistance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- SIMPLE retirement after 1 year
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Willing to become Property & Casualty Licensed
- Willing to become Life & Health Licensed
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $30,000.00 - $50,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in the old UK Extension Building next to Hardee's on Hwy 127 in Russell Springs..
- Our office is open M-F 8:30-5.
- I have been a State Farm agent since 2014.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We currently have 8 team members at our agency.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and New Agent Program Qualifier
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none