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Front Desk Host at Ritual House Pittsburgh

Ritual House

Front Desk Host at Ritual House

Part Time • Pittsburgh
Benefits:
  • Competitive salary
  • Employee discounts
  • Training & development
Front Desk Host/ess

COMPANY AND CULTURE DESCRIPTION:

Ritual House is a trendy restaurant concept located in the Historic Union Trust Building in the heart of Downtown Pittsburgh. We specialize in Elevated American cuisine with global influences, a dynamic hand crafted cocktail program, a vibrant atmosphere, and a truly unique dining experience.

JOB POSITION DESCRIPTION:

We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's
needs during their visit.  Our front desk host/ess needs to be friendly and personable. Front desk
host/ess  will make reservations, check guests in for their reservation, answer calls and be able to answer any
guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant.

RESPONSIBILITIES:

  • Greet and interact with guests in a warm, friendly and professional manner
  • Provide exceptional service by listening, communicating and responding to guest’s needs
  • Use computer system to check in/ out guests and make reservations for guests
  • Be able to answer phone calls, and execute all front desk operations
  • Know all safety, security and emergency procedures
  • Communicate guest information to food servers, server assistants and bartenders
QUALIFICATIONS:

  • History as a front desk or related hospitality experience
  • High School Diploma/ GED
  • 1+ years’ customer service experience required
  • Familiarity with computer or restaurant software (training will be provided)
  • Ability to communicate in person and on the phone
  • Organized and detail-oriented
  • Ability to work in fast-paced environments
  • Customer service experience
BENEFITS:

  • growth opportunities available
Compensation: $14.00 - $21.00 per hour




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