Customer Service Representative - State Farm Agent Team Member Houston, TX

Customer Service Representative - State Farm Agent Team Member

Part Time • Houston, TX
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Parental leave
  • Training & development
ABOUT US:
As a Customer Service Representative with Theo Franklin State Farm, you will successfully market/sale/retain our customers while helping them to manage everyday risks.  We work in a dynamic and relaxed environment where you will be able to use your skillset to the fullest.  Our team has over 70 years of combined experience to help you meet your goals.  At Theo Franklin State Farm, we try to have "fun" while helping our customers meet their needs.  Our office is a place where you get the opportunity to make a great living while at the same time you are making a difference in our customers lives!!!
 
 RESPONSIBILITIES:
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing and retention goals
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Take a sales-minded and consultive approach to educate customers on their financial options
  • Take a service-minded approach to helping customers meet their needs
QUALIFICATIONS:
  • High School Diploma
  • Ability to work 20 to 30 hours per week
  • Must be able to obtain relevant property and casualty licenses.
  • Proficiency in Microsoft Office applications.
  • Solid mathematical skills.
  • Excellent analytical, organizational, and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Successful track record of meeting sales goals/quotas preferred
BENEFITS:
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health/Disability benefits
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
  • Office weekly bonuses
  • Individual weekly bonuses
  • Holiday dinners/Team building luncheons/Birthday luncheons
Compensation: $24,000.00 - $40,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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