Benefits:

Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Customer Service Specialist

Perks:

Full or Part time
Opportunity to Help People in Times of Need
Medical Insurance
Vacation

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate under four Core Values and seek to create an environment where our team members can grow both professionally and personally through serving our customers, communities, and each other.

Job Position Description: The Customer Service Specialist requires someone who is detailed, organized, communicates clearly, is flexible and capable of thriving in a fast paced environment. The CSS is the initial point of contact for incoming calls, customer support and welcoming visitors. This is NOT a Receptionist position.

Responsibilities:

Answer a high volume of calls in a pleasant, professional manner, document important data, and provide relevant information on the services provided by PuroClean
Calmly and compassionately deal with irrational and emotional clients, defusing difficult situations
Provide various levels of support and solutions to internal and external customers
Ensure files, schedule board and compliance requirements are current with daily follow-up maintained

Qualifications:

Ability to multi-task and thrive in fast-paced environment
Detail oriented with prompt, accurate follow up
Ability to communicate clearly and effectively with a genuine interest in people
Proficient in Microsoft products and ability to learn new software programs
Skilled with organization, record keeping and close attention to detail
Desire to take ownership and continuously learn
Ability to adapt and be flexible

Compensation: $30,000.00 - $50,000.00 per year

“We Build Careers” - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

(if you already have a resume on Indeed)