Administrative Account Associate - Daniels-Head Insurance Agency
Full Time • West Lake Hills
Job Title: Account Associate
Job Type: Full-time position
Join our dynamic team at DHIA (Daniels-Head Insurance Agency), a thriving insurance agency renowned for its commitment to excellence and customer satisfaction. Rated the top Insurance Broker in the U.S. on Trustpilot 5 years in a row! DHIA is proud to be part of MedPro Group, a Berkshire Hathaway company.
We are seeking an individual who is a team player and understands the importance of exceptional customer service.
As an Account Associate, you will play a crucial role in supporting our Account Executives, serving our valued customers within the professional liability insurance sector. This position is ideal for those who thrive in a team environment and are dedicated to providing outstanding customer service. We value integrity, initiative, a team-player mentality, and a strong customer focus. Importantly, no prior insurance experience is needed, as we are committed to your training and development.
No previous insurance experience required. Our philosophy is simple: We hire for character and train for skill.
Responsibilities:
· Provide prompt, accurate, and friendly customer service
· Respond to insurance inquiries including policy changes and billing
· Document and maintain customer files regarding communications, action items, and follow-ups
· Process customer renewals, proposals, policies, endorsements, certificates, invoices, information requests, and finance agreements
· Become skilled in the proprietary agency management system, software, and tools that are used to complete tasks
· Filing
· Assist other team members as needed
Qualifications:
· High school diploma or GED equivalent.
· High school diploma or GED equivalent.
· A positive, can-do attitude and eagerness to learn.
· Self-motivated with a strong sense of ownership, yet able to collaborate effectively.
· Deadline and detail-oriented.
· Willingness to adapt and learn new systems and processes (software).
· Excellent verbal and written communication skills.
· Willingness to obtain a P&C insurance license (training and licensing fees covered by the agency).
Benefits:
· Generous Paid Time Off
Benefits:
· Generous Paid Time Off
· Comprehensive Health and Dental Insurance
· Optional Vision Insurance
· Life Insurance
· 401K with 4% match (after qualifying period)
· Profit Sharing (after qualifying period).
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If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIAT member agency is a great career choice!
IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don’t work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers—more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing – is this the right career for you?
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)