Position Overview

Restoration Services Team Leader

Who we are:

ServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected “ Specialty cleaning property damage restoration and repair firms”. For over 43 years we have delivered customer pleasing, award-winning service that has resulted in continued growth in revenue, customer service and staff performance. We are in Oakmont but service the Western Pennsylvania area and beyond. We are a family-like business that focuses on the outstanding customer experience that our customers enjoy, delivery of the required performance our insurance partners require as well as enhancing the lives of our employees and service partners.

What we do:

Through our 4 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local and regional, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events.

We provide highly sought after specialty cleaning and property restoration services to a wide range of customers who have come to respect the ServiceMaster of Greater Pittsburgh brand. We are a leading franchisee in the ServiceMaster network that has allowed us to service customers nationwide.

We provide emergency property restoration and reconstruction services to residential, commercial, and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner to a hospital emergency room in providing a wide variety of services to damaged or injured property in an emergency. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges, and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing and deodorization after fire and smoke damage as well as comprehensive repair and reconstruction services. We are "The Best Call to Make in the Worst Situation" !

General Description of Job Duties:

Work in a variety of jobsite locations including commercial, residential, and institutional locations starting daily from our corporate offices in Oakmont Pennsylvania
Lead a team to provide specialty cleaning and restorations services to property damaged by fire, water, smoke as well as non- disaster related cleaning type services
This is a position that will perform a wide variety of job duties that require moderate to extensive physical movement and activity.
Training will involve classroom, self-paced online as well as extensive on-the-job training.
Workdays typically begin at 7am with some Saturday work required.
Service work can include wall washing, floor cleaning, kitchen and bathroom cleaning as well specialty sanitizing, deodorizing and decontamination processes
You will be trained to properly use Personal Protection Equipment during the various work processes.
You will be expected to be able to communicate with customers, fellow workers and management team daily and to understand written and verbal instructions
You will travel to various jobsites through out the area in company supplied vehicles
You will use specialty cleaning and restoration products as well as professional equipment and processes to achieve outstanding results
You will be part of an emergency on call team available one week out of every four weeks to provide world class service to our clients with emergency needs after hours
We are considered a cleaning and restoration company not a maid service or janitorial service but those with those experiences are encouraged to apply.

What you will enjoy when working here:
An opportunity to work as part of a team that delivers much needed services and products to homes and businesses that have undergone property damages as result of fire, flood and storms

An opportunity to grow and make a strong contribution to a growing company while fulfilling your personal needs.

Competitive compensation based on experience.
Healthcare benefits
401k with company matching contribution.
Paid time off including paid holidays, Vacation etc.
Monthly performance-based incentives.
Industry and professional training opportunities
Company paid life insurance plus short and long-term disability coverage
Family like work atmosphere

Job skills and requirements

We are a drug free organization and all employees must past drug screen testing
Must past criminal background screening
Valid and insurable Pennsylvania Drivers License
2 years experience leading and supervising cleaning or restoration teams
Ability and willingness as a team leader to be responsible and accountable for not only your work but the work of your team.
Experience working in homes or commercial sites providing service or construction type work.
Experience in Water Damage or Fire Damage Restoration Industry highly desired
An ideal candidate can work unsupervised and deliver consistent work effort and results.
Must be able to stand, walk, stoop, bend, and crawl as part of the work process.
Must be able to carry 50lbs.
Must be willing to participate in on call program as part of team.
Must be able to follow detailed processes and have good attention to detail.
Must enthusiastically want to learn new work processes.
Must enjoy helping people.
Must have a history of great work attendance as call-offs and absences from work are problems for the team and customers that depend on you.
Must be available to work overtime occasionally-Overtime is regularly available
Ability to navigate basic phone apps and possess a Smart Phone

Preferred job skills

Current IICRC certifications desired but not required
A desire to advance personal work career by learning and growing with a great company

Physical Demands and working conditions.

Job is physical in nature and requires ability to move around constantly.’
Work conditions will vary depending on the job situation with the possibility of variations in temperature, smells and levels of cleanliness.
Must be able to work with company provided PPE including protective clothing, goggles, gloves and respirators of various types to protect yourself in some situations
May be required to climb a step ladder four steps up or work on a ladder to 12 ft.
May be required to carry up to 50lb loads for extended periods of time
Will be expected to climb steps and traverse uneven sidewalks and landscape.
Will primarily be working inside but must be able to work outside occasionally.

Compensation: $52,000.00 - $64,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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Our customers require criminal background checks, a valid insurable Pennsylvania Driver's License as well as a drug screening test. Will you have any issues with this?*

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This position requires participating in 1 week per month on call rotation that might require late night of weekend response when on call, are you able to participate?*

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Great Company Culture

Competitive pay

Exciting work that makes real differences in people’s lives

No two days are the same!