Automotive Service Advisor Midas WALNUT CREEK 1823

Automotive Service Advisor

Customer Service (Full Time) • Midas WALNUT CREEK 1823
At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative".

Benefits offered:

  • Paid holidays
  • 401k
  • Sick Leave
  • Employee discounts
Job Description:
 Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner.
 They also ensure the shop maintains a high professional image.

Specific Responsibilities:
 - Meet and greet Customers.
 - Write estimates, and suggest services to the customer.
 - Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
 - Some Mathematical skills are necessary for creation of estimates and billing.
 - Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.

Additional responsibilities:
 - You will check vehicle maintenance records; examining service schedules.
 - Write estimates for parts and labor, review suggested services with customers.
 - Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop.
 - Build a great rapport and relationship with customers so they continually return for their service needs.
 - Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.

Automotive Service Writer Advisor Skills and Qualifications:
 Estimating, Product Knowledge, Customer Service, Problem Solving

All Candidates:
 - High School Diploma or equivalent (preferred)
 - Must have Clean and Valid driver's license in good standing
 Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.

Job Type: Full-time
 Experience:

  • Service writing: 2 years (Preferred)
License:

  • CA driver license (Preferred)
Equal Opportunity Employer and Drug Free Workplace

Paid Training:

  • Yes
Management:

  • Store Manager
  • Assistant Manager
Job Type: Full-time

Pay: $35,000.00 - $56,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
Schedule:

  • 8 hour shift
Experience:

  • automotive: 1 year (Preferred)
  • Sales: 1 year (Preferred)

 auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor
Compensation: $40,000.00 - $56,000.00 per year




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