Lead Contents Technician
Full Time • Austin
COMPANY OVERVIEW
Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.
JOB SUMMARY: This position is responsible for leading crews in full service contents restoration projects - from packout, to storage, to delivery. Main functions will include leading others and performing tasks related to contents packing, deodorizing, manipulation, and storage. This position will report to the General Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintaining equipment used in daily tasks
- Perform Dry and Wet mitigation/pre-cleaning using accepted procedures
- Manipulate contents at the client site to allow for the remediation crew to perform required tasks
- Applies inventory management for client contents inline with Blue Kangaroo PACKOUTZ procedures
- Correctly wrap and package contents to prevent damage during transport
- Accurately load and unload contents on and off the truck
- Transport contents to cleaning facility for cleaning and storage
- Adhere to MSDS recognized standards
- Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
- Adhere to appearance guidelines and corporate values
QUALIFICATIONS
- Construction, restoration, moving, or insurance industry experience preferred
- Must be able to identify product (consumables), usage, and disposal requirements with training
- Eligible to operate a motor vehicle per Blue Kangaroo PACKOUTZ’s vehicle policy
- Forklift certification or ability to become certified
- Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
- Strong customer orientation with excellent interpersonal communication skills
- Ability to multitask in a fast-paced environment
- Comprehensive understanding of customer service principles and practices
Compensation: $20.00 - $25.00 per hour
What We Do
Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We’re focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we’re restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.
Who We Hire
We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That’s why we put each specialist—those with or without training—through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It’s all a part of our ongoing support and training experience.
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Career Advancement Opportunities
Paid Training
Flexible Scheduling
Active Work Environment