Job Title: HELPER/CONTENTS MOVER
Department/Location: Warehouse          FLSA Status:  Non-exempt
Pay Grade:



EEO Job Category: Laborer

Job Reports To: WAREHOUSE MANAGER


Benefit Code: Effective Date:
JOB SUMMARY: Responsible for assisting the driver with route preparation; navigating the route; 
loading, unloading and assembling documents and merchandise at the customer’s location.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
▪  Navigate driver to the location including getting out of the truck at the location to assist 
driver in maneuvering around power lines, driveways, trees, etc. Helper must ALWAYS be out and 
guiding driver when driver is backing up truck.
▪       Telephone customers and notifies them of expected arrival time.
▪  Maintain 5S’s Sort, Straighten, Shine, Standardize, and Sustain in dock areas including exterior 
truck wells.
▪  Accurately  loads  and  unloads  documents/merchandise  on  and  off  the  truck.   Ensures 
documents/merchandise is secure, safe and free from damage.
▪       Place and assembles merchandise at customer location as required.
▪  Assist driver with notifying the office of PO/PB results. Notifies dock supervisor of 
merchandise rejected by the customer.
▪       Assist daily with paperwork as needed.
▪       Occasionally fills in as driver (if properly licensed) when driver is absent.
▪       Adherence to the Company’s Appearance Guidelines.
▪ Authority as detailed in the Company’s Standard Operating Procedures.
▪ Apply corporate values.
Note: Specific objectives and performance standards for essential duties and responsibilities are 
established annually in the associate’s performance review document.

MANAGEMENT/SUPERVISORY RESPONSIBILITIES (including job titles of direct reports):
Not applicable.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty and 
responsibility satisfactorily. The requirements listed below are representative of the knowledge, 
skill, ability and/or physical demands required. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions.

Education/Certification/Licensure: High School diploma or equivalent. Ability to obtain Class C 
driver endorsement.

Experience: Proven track record of consistently exceeding Helper requirements with no felony 
convictions.

Knowledge/Skills/Abilities: Strong knowledge of Packoutz merchandise policies. Good driving record 
that meets Packoutz standards. Strong customer orientation with excellent interpersonal 
communication skills. Ability to effectively use power and hand tools. Attention to detail.

WORKING CONDITIONS/PHYSICAL ABILITIES: While performing the essential duties and responsibilities 
of this job, the employee spends approximately 10% of their day preparing for the route; 20% of 
their day in a truck, and 70% of their day unloading, loading, moving furniture and other 
merchandise.
Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of time; 
and climb in and out of the vehicle. Frequently operates power and hand tools. Continuously sits, 
walks, bends, crouches, kneels, climbs (on and off the truck; and stairs), lifts and carries at 
least one-hundred (100) lbs,
pushes, pulls and grips. Occasionally may lift above shoulder level.