Member Services Representative Blaine

Member Services Representative

Part Time • Blaine
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Training & development
  • Wellness resources

Reports to:

  • Manager
 


Primary Needs:



  • Opening Shift (4:30am - 11:00am)
  • Midday Shift (9am - 5:00pm)
  • Closing Shift (4:00pm - 11:00pm)
  • Weekend Opening Shift (5:45am - 1:00pm)
  • Weekend Midday Shift (9:00am - 3:00pm)
  • Weekday Closing shift (2:00pm - 8pm)

Requirements: 

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
 

Special Skills: 

  • Strong customer service skills
 

Responsibilities: 

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 

Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings
Compensation: $12.00 - $16.00 per hour




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Perks & Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees