Job Title: Operations Manager / Project Manager
Overview
We are seeking a highly motivated and experienced Operations Manager to support the owner in managing our residential remodeling and handyman business. The ideal candidate is a dynamic leader with a strong background in construction, project management, and team development. This role offers an exciting opportunity to influence business growth, streamline operations, and help foster a positive, high‑performance company culture.
Key Responsibilities
• Provide leadership that promotes safety, high performance, and strong morale across the organization
• Collaborate with the owner to develop and implement essential procedures, policies, and growth strategies
• Help cultivate a company culture that encourages top performance and employee satisfaction
• Estimate and manage projects both remotely and on‑site
• Follow up on submitted proposals and secure new projects by guiding them toward successful outcomes
• Oversee scheduling and management of field employees, aligning tasks with their skill sets to maximize quality and efficiency
• Contribute to business expansion by consistently meeting and exceeding sales targets
• Manage fleet vehicles, shop equipment, and inventory to support efficient operations
• Conduct project quality‑control audits to ensure high craftsmanship standards and safety compliance
• Build and maintain strong relationships with subcontractors, vendors, and business partners
• Work closely with the owner to develop and execute marketing strategies that support growth and brand visibility
• Collaborate with CSR and office staff to coordinate lead flow, technician schedules, estimates, invoicing, and project completion
• Oversee start‑to‑finish project delivery, providing detailed reporting when required
• Master company software systems and promote their use to streamline operations
• Balance daily workloads to meet deadlines while maintaining quality and productivity standards
• Initially work on‑site with up to 50% field project involvement
• Track job performance, efficiency, and adherence to labor and materials budgets
• Monitor and manage change orders to ensure profitability throughout each project lifecycle
Desired Knowledge & Skills
• 15+ years of experience in residential remodeling and construction with deep industry knowledge
• Proven expertise as a master carpenter, with a passion for teaching, training, and mentoring technicians
• A WV contractor’s license (or equivalent) preferred, along with experience owning or managing a contracting business
• 5+ years of project management experience, including cost, scope, and schedule management
• 5+ years of experience in estimating, scheduling, and business development/sales
• Strong customer service background with outstanding client‑communication skills
• Proficient in reading and interpreting construction drawings
• Strong understanding of business economics with solid mathematical skills
• Safety‑focused and committed to delivering high‑quality work
• Honest, transparent, reliable, and professional in all interactions
• Ability to quickly master business and operations software
• Advanced computer skills, including proficiency with Microsoft Office, email, and relevant programs
• A mentorship‑driven mindset with the ability to positively coach and develop employees
• Ambitious, with a long‑term desire to potentially operate your own business
What We Offer:
- A collaborative and supportive work environment.
- Opportunities for career growth and professional development.
- Competitive compensation and benefits.
- A chance to make a lasting impact on the company’s success and culture.
If you are a proactive leader with a passion for construction and a desire to help build a thriving business and looking for a potential ownership opportunity, we would love to hear from you!
House Doctors is the trusted handyman service for all of your home repair and home improvement needs. Our handyman technicians possess years of experience and are highly skilled in a wide range of trades. And when you hire House Doctors, you’ll have peace of mind that our employees are fully insured and every job that we perform is backed with a one-year labor guarantee.
Here’s just some of the reasons why House Doctors is the trusted handyman professional in locations throughout the U.S.
- Prompt & Precise – We show up at a scheduled time that fits your schedule and promise to complete the job to your satisfaction.
- Experienced & Insured – Our technicians have years of experience and are fully bonded and insured.
- Guaranteed – Every job that we perform is backed by a one-year guarantee.
- Customer Service – We pride ourselves on providing excellent customer service to each and everyone of our customers. We treat your home like it’s our own!
- Well Marked and Stocked Vans – Our logoed vehicles are well marked, and are stocked with a wide range of tools and materials.
With House Doctors no job is too small! From minor home repairs to more complex home improvements, we can do it all!