Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Health insurance

Job Title: Operations Manager / Project Manager

Overview: We are seeking a highly motivated and experienced Operations Manager to support the owner in managing our residential remodeling and handyman business. The ideal candidate will be a dynamic leader with a strong background in construction, project management, and team development. This role offers an exciting opportunity to influence business growth, enhance operations, and foster a positive company culture.

Key Responsibilities:

Provide leadership that promotes safety, high performance, and strong morale across the organization.
Collaborate with the owner to develop and implement essential procedures, policies, and strategies for business growth.
Create, review, and implement operational policies and procedures aligned with franchise standards.
Assist with recruitment efforts to build a skilled, motivated workforce.
Cultivate a company culture that encourages top performance and employee satisfaction.
Estimate and manage projects both remotely and on-site.
Follow up on submitted proposals, securing projects by ensuring favorable outcomes.
Oversee the scheduling and management of field employees, ensuring tasks are aligned with their skill sets to maximize performance and quality.
Drive sales growth by consistently achieving high sales targets and contributing to business expansion.
Manage field fleet, shop equipment, and inventory to ensure operational efficiency.
Identify opportunities and resolve issues to improve company performance.
Conduct quality control audits for all projects, ensuring the highest standards of craftsmanship and safety.
Build strong relationships with subcontractors, vendors, and partners to enhance business opportunities.
Foster effective communication between the management team and field workers.
Work closely with the owner on marketing strategies to support business growth and brand visibility.
Collaborate with CSR and office management to coordinate lead flow, technician schedules, estimates, invoicing, and project completion.
Ensure business model adaptations comply with franchise guidelines and meet operational needs.
Oversee the completion of projects from start to finish, providing detailed reporting as required.
Master company software systems and advocate for their use to streamline operations.
Help identify logistical needs to facilitate growth and enhance operational efficiency.
Balance daily workloads to meet deadlines while maintaining quality and productivity.
Initially work on-site with up to 50% field project involvement.
Track job performance, efficiency, and adherence to budgets for labor and materials.
Monitor and manage change orders to maintain profitability throughout the project lifecycle.

Desired Knowledge & Skills:

10-15 years of experience in residential remodeling and construction, with a deep understanding of the industry.
Proven expertise as a master carpenter with a passion for teaching, training, and mentoring technicians.
A WV contractor's license (or equivalent) is preferred, along with experience running a successful contracting business.
5+ years of project management experience, including managing cost, scope, and schedule.
5+ years of experience in estimating, scheduling, and business development/sales.
Strong background in customer service, ensuring excellent client communication and satisfaction.
Proficient in reading and interpreting construction drawings.
Strong understanding of business economics and solid mathematical skills.
Safety-conscious with a commitment to high-quality work and teamwork.
Honest, transparent, reliable, and professional in all interactions.
Ability to quickly master ServiceTitan software for business management.
Advanced computer skills, including proficiency with Microsoft Office, email, and relevant software programs.
A mentorship mindset with the ability to positively coach and develop employees.
Ambitious with a desire to eventually operate your own business.

What We Offer:

A collaborative and supportive work environment.
Opportunities for career growth and professional development.
Competitive compensation and benefits.
A chance to make a lasting impact on the company’s success and culture.

If you are a proactive leader with a passion for construction and a desire to help build a thriving business, we would love to hear from you!

Compensation: $35.00 - $40.00 per hour

House Doctors is the trusted handyman service for all of your home repair and home improvement needs. Our handyman technicians possess years of experience and are highly skilled in a wide range of trades. And when you hire House Doctors, you’ll have peace of mind that our employees are fully insured and every job that we perform is backed with a one-year labor guarantee.

Here’s just some of the reasons why House Doctors is the trusted handyman professional in locations throughout the U.S.

Prompt & Precise – We show up at a scheduled time that fits your schedule and promise to complete the job to your satisfaction.
Experienced & Insured – Our technicians have years of experience and are fully bonded and insured.
Guaranteed – Every job that we perform is backed by a one-year guarantee.
Customer Service – We pride ourselves on providing excellent customer service to each and everyone of our customers. We treat your home like it’s our own!
Well Marked and Stocked Vans – Our logoed vehicles are well marked, and are stocked with a wide range of tools and materials.

With House Doctors no job is too small! From minor home repairs to more complex home improvements, we can do it all!

(if you already have a resume on Indeed)