Customer Relations Representative - State Farm Agent Team Member
Full Time • Flint - MI
Responsive recruiter
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our offices, led by State Farm Agent Paul Donnelly since February 2011, are supported by a dedicated team of seven fully licensed team members who share a commitment to exceptional service and meaningful customer relationships. We take pride in creating a workplace where employees feel appreciated, offering benefits such as a 401k with employer match, three weeks of paid time off, and all major holidays off.
What truly defines our agency is our focus on helping customers reduce liability risks, protect their income, and build long-term financial security through smart, tax-advantaged strategies. We stay connected to our community through local chambers of commerce and various events, which helps keep our culture grounded in quality work, genuine connection, and a passion for protecting what matters most.
If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
Our offices, led by State Farm Agent Paul Donnelly since February 2011, are supported by a dedicated team of seven fully licensed team members who share a commitment to exceptional service and meaningful customer relationships. We take pride in creating a workplace where employees feel appreciated, offering benefits such as a 401k with employer match, three weeks of paid time off, and all major holidays off.
What truly defines our agency is our focus on helping customers reduce liability risks, protect their income, and build long-term financial security through smart, tax-advantaged strategies. We stay connected to our community through local chambers of commerce and various events, which helps keep our culture grounded in quality work, genuine connection, and a passion for protecting what matters most.
If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Paul Donnelly - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $60,000.00 per year
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. If you want to work in an environment that is fun, challenging, and rewarding, then Paul Donnelly - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Grand Blanc, MI.
- Our office is open Monday - Friday 9a to 5p and by appointment.
- I have been a State Farm agent since 2011.
- I am a proud graduate of the University of Michigan.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none