Customer Service Representative - State Farm Agent Team Member Gainesville, FL

Customer Service Representative - State Farm Agent Team Member

Full Time • Gainesville, FL
Responsive recruiter
ABOUT OUR AGENCY:
With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. We’re a high-achieving agency, consistently ranking among the top in production, and we provide real opportunities for career growth—our Agent Aspirant Program has helped launch multiple successful agency owners.

Our team is structured for success, with dedicated outbound specialists focused on bringing in new business and in-book specialists building lasting relationships with existing clients. If you enjoy a challenge, love hitting goals, and want to be part of a team that works hard and wins together, this is the place for you.

We offer competitive commissions, individual and team bonuses, health insurance, a SIMPLE retirement plan with a 3% match, and paid vacation & sick days. Our culture is energetic and rewarding—we don’t watch the clock; we chase success.

Outside the office, we stay active in the community, supporting charities like PACE Center for Girls, Habitat for Humanity, and Bread of the Mighty. If you're looking for more than just a job and want to build a meaningful career in a  supportive environment, we’d love to meet you!
 
Responsibilities: 
 
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
 
  • Simple IRA
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • License reimbursement
Requirements:
 
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
 
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $40,000.00 - $52,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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