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Receptionist - State Farm Agent Team Member Newark , DE

Receptionist - State Farm Agent Team Member

Full Time • Newark , DE
Responsive recruiter
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency is approaching 34 years in business as of July 2025, and our commitment to providing exceptional service has only grown stronger with time. We’re a close-knit team of five (both full-time and part-time), and we’re passionate about helping our clients feel confident and protected.

Team members enjoy a comprehensive benefits package, including a retirement plan, 20 days of PTO after probation, and full coverage of study materials, licensing costs, and training. We believe in investing in your growth from day one.

With a background in Human Service Administration and Psychology, along with holding all insurance licenses and a Series 63, I bring a well-rounded perspective to the industry—focused on people first. Our office culture is built on the values of excellent customer service, detailed needs assessments, and prompt, reliable follow-through. If you’re looking to be part of a team that values professionalism, care, and growth, we’d love to hear from you.

ROLE DESCRIPTION:
Amanda Dixon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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