Customer Service Representative - State Farm Agent Team Member
Full Time • Epsom, NH
ROLE DESCRIPTION:
Rapidly growing State Farm office in Epsom, NH is looking to add an organized and efficient specialist to fulfill administrative duties and sales support to the office in gaining and keeping customers. As a Customer Service Representative with this agency, your attention to detail, dedication to client relations, and sales-mindedness will give you instant success in this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment will pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Rapidly growing State Farm office in Epsom, NH is looking to add an organized and efficient specialist to fulfill administrative duties and sales support to the office in gaining and keeping customers. As a Customer Service Representative with this agency, your attention to detail, dedication to client relations, and sales-mindedness will give you instant success in this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment will pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about what insurance options/products best fit their needs.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Ability to obtain Property and Casualty License
- Ability to obtain a Life/Health License
- Able to achieve monthly, mutually agreed upon marketing goals
- Interested in marketing products and services based on customer needs
BENEFITS:
- BASE pay plus Commissions & Bonuses
- Paid time off (vacation and personal/sick days)
- Health benefits
- Growth potential/Opportunity for advancement
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Epsom, NH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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