Customer Support Specialist

Position Overview:

A position with a wide range of responsibilities including and not limited to all business aspects of our Company, technical staff time management, efficiencies, and work quality all leading to the perfect completed project leaving the Company.

Have strong computer skills for Company and timeline management, operate software, and understand a project flow process with all of its perpendicular details. we are seeking someone with a strong project management background to handle our ever growing range of projects.

We need a team leader with extraordinary communication abilities. Experience should include supporting staff, delegation of tasks, general management skills. This position is one of a mentor and a support person. Compensation includes a competitive industry salary as well as a bonus program.

Essential Duties:

Manage all production order entry and supervision by promotion of a positive team-oriented atmosphere.
Identify and initiate accurate production procedures and information in accordance with customer specifications.
Maintain awareness of safety conditions to include up to date knowledge of procedures.
Manage and control departmental expenditure.

General Description

Plan, schedule, and monitor the movement of materials through to the production cycle.
Evaluate vendor reliability, quality and develop new supply sources where vendors and suppliers are inadequate.
Monitor cost, schedule, and scope of assigned subcontracts to assure best quality at best value.
Define procurement and scheduling needs to satisfy customer requirements.
Manage the supplier base for customer assigned products.
Participate in cross functional teams for new product introduction.
Assist in establishing, planning, scheduling, and monitoring production builds in conjunction with meeting customer requirements and corporate inventory goals.
Work with document control personnel on ensuring changes and revisions get communicated to customers in a timely manner.
Work with commodity managers on pricing for given contract manufacturing.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Experience:

Project management: 1 year (Preferred)

Work Location: In person and Remote

This is a remote position.

Compensation: $30.00 - $35.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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