Goodwill Financial
Lithuanian Customer Service Representative
Full Time ⢠Elmhurst
Benefits:
- Bonus based on performance
- Paid time off
- Training & development
00đ Join the Goodwill Financial Team â Where Relationships Matter đ
Who We Are
At Goodwill Financial, we donât just sell insuranceâwe build trust and lasting relationships. As an independent agency, our goal is to guide clients with honesty, clarity, and care toward coverage that truly fits their needs. Weâre growing and looking for someone who values teamwork and loves helping others.
At Goodwill Financial, we donât just sell insuranceâwe build trust and lasting relationships. As an independent agency, our goal is to guide clients with honesty, clarity, and care toward coverage that truly fits their needs. Weâre growing and looking for someone who values teamwork and loves helping others.
Who You Are
You might be a great fit if you:
âď¸ Enjoy helping people
âď¸ Feel comfortable on the phone and using a computer all day
âď¸ Like working with numbers and learning new things
âď¸ Are friendly, organized, and eager to grow
You might be a great fit if you:
âď¸ Enjoy helping people
âď¸ Feel comfortable on the phone and using a computer all day
âď¸ Like working with numbers and learning new things
âď¸ Are friendly, organized, and eager to grow
No insurance experience? No worriesâweâll train you! If you bring the right attitude and a willingness to learn, weâll help you succeed.
đ Your Role: Client Support Specialist
As part of our customer service team, youâll help make sure our clients feel cared for and supported every step of the way. Hereâs what your day-to-day might include:
As part of our customer service team, youâll help make sure our clients feel cared for and supported every step of the way. Hereâs what your day-to-day might include:
- Answering phone calls with a positive, professional tone
- Issuing certificates of insurance (COIs) and adding certificate holders
- Helping clients navigate our online portal
- Responding to inquiries or directing them to the right teammate
- Following up with clients and prospects
- Conducting account reviews to ensure proper coverage
- Entering data and handling messages with care and accuracy
- Providing admin and operational support as needed
- Keeping communication courteousâeven during hold times
- Staying organized in a fast-paced, team environment
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What Youâll Need to Succeed
- Fluency in Lithuanian (required)
- Comfortable using Microsoft Word, Excel, Outlook, and a basic calculator
- Strong typing and data entry skills
- Clear communicationâboth spoken and written
- Detail-oriented, reliable, and well-organized
- Friendly, ethical, and a great team player
- Experience with CRMs like Infusionsoft or TurboDial is a plus
đ Experience & Training
We welcome both experienced candidates and newcomers. If you have a strong work ethic, weâll provide the training and mentorship you need to thrive. Insurance experience is helpful, but not required.
We welcome both experienced candidates and newcomers. If you have a strong work ethic, weâll provide the training and mentorship you need to thrive. Insurance experience is helpful, but not required.
đ Why Join Goodwill Financial?
We believe people come firstâalways. At Goodwill, youâll be part of a supportive, mission-driven team that values:
We believe people come firstâalways. At Goodwill, youâll be part of a supportive, mission-driven team that values:
- Collaboration over competition
- Support over stress
- People over profits
Ready to start a meaningful career where you can grow and make a difference? Apply todayâwe canât wait to meet you!
Compensation: $35,000.00 - $45,000.00 per year
Insurance Careers Are Rewarding and Satisfying
There are a variety of career paths you can take in the insurance industry, depending on your interests and qualifications. Start your new career by looking through our available positions using the filters above and see where you might be the right fit.
(if you already have a resume on Indeed)
Or apply here.
Career advancement opportunities to learn
Insurance offers a flexible work schedule
Teamwork is unavoidable
Insurance careers are sustainable
Employee benefits & discounts