Future Opening: Customer Service Representative
Full Time • Abbotsford
Replies within 24 hours
Red Barn Service LLC in Abbotsford, WI is looking to hire a Customer Service Representative to perform varied tasks as part of our team. Are you someone who enjoys meeting new people and helping them?
Do you want to expand your skill set and build a successful career?
Would you like to join an established company that will appreciate and support you?
If so, please read on!
This Customer Service Representative assistant position earns anywhere from $29,000 - $39,000/year, depending on experience and skill. We also provide excellent benefits, including medical reimbursement, a Simple IRA plan with a 3% match, paid birthdays off, up 4 weeks of paid vacation, paid holidays, profit sharing/incentive programs, a weekly all-company breakfast, direct deposit, and training. If this sounds like the right opportunity for you, apply today!
ABOUT RED BARN SERVICE LLC
Red Barn Service LLC is a 2nd generation service company that offers electrical, heating, and cooling services to the city of Abbotsford and surrounding areas. We provide 100% customer satisfaction and affordability for all budgets and needs.
We are a growing company where our clients have not been let down from our core principles, and the largest reason is our employees. The employees of Red Barn Service LLC are not treated as tallies on a sheet, but rather hold significant value for our team. Every employee benefits our company, and we like to return the appreciation with various perks. We are a company that supports one another, and our next valuable growth can be you!
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas.
- Attend trainings to maintain up-to-date skills and knowledge.
Qualifications
- Previous experience as a Customer Service Representative or in a similar role is preferred.
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Valid driver's license and a good driving record
- Ability to pass a drug screen and a background check upon hire.
WORK SCHEDULE FOR A Customer Service Representative
This position is Full-time.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you have the right customer service and personal skills for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
This position is Full-time.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you have the right customer service and personal skills for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Compensation: $14.00 - $18.50 per hour
At Red Barn Service, we pride ourselves on delivering exceptional service and craftsmanship in everything we do. Our team is dedicated to upholding the highest standards, and we are always looking for motivated and skilled individuals to join us in our mission. Whether you’re just starting your career or you’re an experienced professional, Red Barn Service offers opportunities for growth, development, and long-term success.
Why Work with Red Barn Service?
- Family-Owned and Operated: As a family-run business, we believe in treating our employees like part of the family. We foster a supportive and respectful work environment, where your contributions are valued.
- Career Growth and Development: We’re committed to helping our team members grow. Through hands-on training, mentorship, and opportunities to advance, we encourage personal and professional development.
- Community-Focused: Being a part of the Abbotsford community is important to us. We take pride in serving our local community and building lasting relationships with our clients and team members alike.
What We Offer
At Red Barn Service, we provide competitive wages and a benefits package that includes:
At Red Barn Service, we provide competitive wages and a benefits package that includes:
- Health insurance reimbursement
- Paid time off (PTO) and holidays
- New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, your Birthday
- Simple IRA with company match
- Ongoing training and certifications
- Opportunities for overtime and bonuses
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