Where Family Fun Begins!

OVERVIEW:

As a Rental Attendant at Cataloochee Ski Area, you’ll play a crucial role in ensuring our guests have the best possible experience by helping them with their ski or snowboard equipment rentals. Whether they are seasoned riders or first-time skiers, your excellent customer service and attention to detail will set the tone for their day on the mountain.

WHY CHOOSE US:

At Cataloochee Ski Area, we prioritize both our guests' enjoyment and our employees' satisfaction. When you join our team, you’ll be working in an environment that values teamwork, fun, and growth. Here’s why working with us is a great opportunity:

Competitive Pay: Start your journey with competitive wages.
FREE Skiing or Riding: Ski or snowboard for free when you're not working!
Flexible Scheduling: We understand your need for flexibility, so we offer various scheduling options, including weekends and holidays.
Discounts & Perks: Receive employee discounts on rentals, food, and retail purchases.
Team-Oriented Environment: Work alongside a supportive and enthusiastic team.
Outdoor Adventure: If you love winter sports and being in the mountains, this job is for you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet guests warmly and provide them with helpful information about ski and snowboard equipment rentals.
Assist guests in selecting the right equipment based on their skill level, size, and needs.
Ensure proper fitting of boots, skis, and snowboards for guest comfort and safety.
Maintain a high level of cleanliness and organization in the rental shop.
Explain rental agreements and policies to guests, ensuring they understand their responsibilities.
Inspect returned equipment for damage, wear, or improper use, and process returns efficiently.
Clean, tune, and prepare rental equipment to ensure it’s in excellent working condition.
Restock, organize and prepare rental inventory for the next guest.
Communicate any equipment issues or maintenance needs to the appropriate department.
Assist with the end-of-day cleaning and closing procedures, ensuring the rental area is prepared for the next shift.

OTHER DUTIES AS ASSIGNED:

This description highlights the key responsibilities, but additional tasks may be assigned as necessary. As the ski area evolves, responsibilities may shift, requiring flexibility and willingness to take on new duties.

PERSONAL ATTRIBUTES:

Friendly, patient, and outgoing with a passion for guest service.
A positive attitude with the ability to work in a fast-paced, high-pressure environment.
Organized, attentive to detail, and able to manage multiple tasks at once.
Open-minded and eager to learn new skills, especially about winter sports equipment.
Team player who communicates well with both guests and coworkers.
Professional appearance and demeanor.
Enjoys working outdoors and in the ski industry.

PREFERRED EXPERIENCE / SKILLS:

Previous experience in a customer service role or rental shop is a plus.
Basic knowledge of ski and snowboard equipment, or a willingness to learn.
Strong organizational skills and attention to detail.
Ability to communicate effectively and solve problems quickly.

JOB REQUIREMENTS:

Must be at least 16 years of age.
Must be able to work a flexible schedule, including weekends, nights, and holidays.
Ability to stand for extended periods of time.
Must be able to lift and carry up to 50 lbs.
Comfortable working in a dynamic, sometimes fast-paced environment.

Due to the sensitive nature of this position, a criminal background check will be conducted after the position is accepted, in compliance with the Fair Credit Reporting Act.

Join the Cataloochee Ski Area team as a Rental Attendant and help us deliver unforgettable mountain experiences for our guests! Apply today and be part of a team that loves the snow as much as you do!

Compensation: $14.00 - $15.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Get ready for an unforgettable adventure at Cataloochee Ski Area, nestled in the breathtaking mountains of Western North Carolina, just 35 miles from Asheville! This winter wonderland has everything you need to fuel your passion for snow-filled fun:

18 stunning, expertly groomed slopes
A heart-pumping freestyle terrain park for thrill-seekers
A top-notch rental department to gear you up
Our Ski & Ride Center is perfect for both beginners and seasoned pros
A cozy gift and gear shop for all your mountain essentials
Cafeteria-style dining to satisfy your cravings after a day on the slopes
Refreshing beverage service to keep the good times flowing
And don’t miss Tube World, our snow tubing paradise located just at the base of the mountain!

When winter arrives, our team transforms into a buzzing, high-energy crew, making every day an adventure. While the season may span just over four months, the excitement makes time fly! At Cataloochee, we pride ourselves on our inclusive and friendly atmosphere, where you can build lifelong friendships and work alongside adventurous, like-minded people.

Whether you’re looking for a career or just seasonal excitement, Cataloochee Ski Area offers more than just a job—it’s your gateway to pure FUN and excitement in the snow! Come join us and make every day on the mountain a thrill!

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Do you hold a valid driver’s license?*

Are you willing and able to commute to our office?*

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Are you willing to work weekend shifts?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

Disability Status

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Referral code from a current employeeIf no code provided, add their name instead.