Job Overview:
We’re hiring a Product Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, you’ll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavo’s full product offering. You’ll drive cutting-edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on-premise, data center, and cloud environments.
Accountabilities:
● 30% - Tooling & Process Improvement (Product Enablement)
● 30% - Platform Development and Management
● 25% - Driving Product Ownership
Responsibilities:
Tooling Improvement (Product Enablement)
- Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency.
- Serve as the subject-matter-expert for all Cortavo tools (internal and external), making sure we’ve got the best and use them fully.
- Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities.
- Define and maintain technical standards, operational best practices, and documentation that support repeatable, high-quality delivery.
- Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated.
- Stay on top of new tech and methods so the team’s always using the sharpest tools and tactics.
- Support PMO, pre-sales, and go-to-market efforts by contributing to solution design, validating technical fit, and advising leadership on buyer alignment.
Platform Development and Management
- Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations.
- Govern application change management, balancing innovation velocity with platform stability and risk management.
- Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design.
- Collaborate with Engineering Manager on Cortavo’s core internal infrastructure(network, servers, and data) ensuring optimal performance, reliability, and security.
Product Ownership
Develop a product roadmap and track progress made through progress updates and
- quarterly delivery presentations with leadership
- Building solutions by collaborating with the many Cortavo teams to define, architect,
- and construct our core offering from the ground up.
- Come up with tech solutions and products ready to roll out for new Cortavo services,
- ensuring the offering has the best possible solution for support.
- Cultivating partner relationships to identify and shape future product needs, informing
- our roadmap and feature development.
Required Skills:
- Minimum 7 years of IT systems engineering experience
- Minimum 4 years of IT platform engineering, DevOps, or infrastructure roles
- Strong ability to partner with operations stakeholders to define platform needs and drive
- adoption
- Experience establishing platform governance, compliance standards, and security
- controls
- Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki
- Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft
- Endpoint Manager (Intune)
- Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog)
- Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible
- Proficiency in Microsoft Server environments
- Expertise in VMware ESXi and vSphere
- Working knowledge of API and web technologies (REST, GraphQL, JavaScript)
Preferred Skills:
- Comfortable with TypeScript and Node.js or similar back-end ecosystem
- Cloud Infrastructure (Azure, AWS) Experience
- CI/CD Pipeline Experience
- Cyber Security Experience
Work Environment
- Competitive salary, as well as employer, contributed health benefits
- Unlimited paid time off
- Atlanta, GA office location
- Access to a Company cell phone plan
- A seat on an energetic team that collaborates and pushes each other to be better
- A fast-paced but cooperative environment with endless potential for growth
- Celebration events for team and Company successes throughout the year
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Cortavo is the ideal, worry-free managed IT service solution that keeps your IT running, eliminates downtime and drastically reduces cost. Cortavo not only delivers exceptional IT services, but also provides forward-thinking strategic planning, consulting and the support you need to optimize your technology infrastructure. Our solution reduces the costs associated with running your business and enables investment in new technologies that foster business growth and productivity. Let Cortavo fully manage your IT infrastructure from your hardware, software, communications and support!