Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Project Manager. At SERVPRO of Greater Smithtown, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Restoration Reconstruction Project Manager oversees all aspects of restoration/reconstruction projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

· Manage the customer experience and overall customer satisfaction.

· Manage the client experience and overall client satisfaction.

· Provide priority response to potential customers.

· Develop scope of work for projects and review estimates.

· Negotiate customer and/or client approval of project scope and estimate.

· Schedule crews and resources to provide service on active projects.

· Coordinate and oversee the production of services with crews and subcontractors.

· Document and/or review job file to support the services provided.

· Maintain communication with internal and external stakeholders.

· Manage production expenses.

· Manage equipment and materials (assets).

· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Position Requirements

· Effective written and oral communication

· Intermediate computer and math skills

· Proficient in Xactimate estimate writing

· Experience in cleaning, restoration and reconstruction

· IICRC certifications a plus.

· Participate in On call rotation

*Must have valid Drivers License*

Competitive salary based on experience.

Job Type: Full-time

Experience:

Water damage restoration: 3 years (Required)
Xactimate estimate writing: 3 years (Required)

License/Certification:

Driver's License (Required)

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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