Counter Sales Associate

Job Title Counter Sales Associate Reports to Store Manager

GENERAL DESCRIPTION

The Counter Sales Associate is a key position that is responsible for independently completing day to day functions of the store.

RESPONSIBILITIES AND DUTIES
Sales: Conduct all counter sales and phone order fulfillments. Increases store sales by calling customers to generate business per store manager direction.Customer Service: Furnish information to customers about existing and new products to satisfy their needs. Can anticipate a customer’s needs and provide solutions using Central products.Facilities Management: Maintains store and yard appearance and cleanliness including sweeping, dusting, cleaning facilities, in line with company expectations. Proactively identifies potential safety issues, and brings to manager’s attention.Inventory: Maintains and verifies proper levels of inventor by assisting with cycle counts, inventory spot counts, and end of day processes. Assists delivery personnel in pulling orders and loading trucks. Unloads inventory deliveries when required.General Support: Communicates with store manager about customers and store operations. Helps with collections. Assists Store Manager when needed. May be needed for deliveries and general warehouse cleaning/sweeping.Administration: Invoicing, general paperwork.Business Knowledge: Has a strong knowledge of all CTIS product lines, while actively working to become an expert in one or more business lines

QUALIFICATIONS – WORK EXPERIENCE REQUIREMENTS
  Meaningful experience in retail and/or distribution services in irrigation or landscaping.  Demonstrated success dealing with customers in a professional/friendly manner.  Able to teach/guide part-time /seasonal help and drivers.  Ability to multi-task.  Ability to take direction with minimal supervision.

EDUCATION AND OR TRAINING REQUIREMENTS
  High School diploma/GED  Valid driver license  Ability to read and research parts in parts manual and on internal business software system.  Applicant must have good communication, interpersonal and phone skills to assist both call in and walk in customers in acourteous and professional manner.

PHYSICAL DEMANDS, ABILITY AND REQUIREMENTS
The Company has determined that the regular job duties of this position require and impose various physical demands. The physical requirements for this position include the following: Requires consistently lifting large and heavy boxes, bags and pipe and to repeatedly load and unload large boxes throughout shift. Must have ability to lift a minimum of 50 lbs. safely without assistance and to push and pull up to 150 lbs. with appropriate equipment. Requires significant demands on these physical requirements throughout entire work shift and requires tasks to be performed in all types of weather conditions.