Customer Service Representative - State Farm Agent Team Member
Full Time • Marlboro , NY
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our office thrives on a balance of professionalism and fun. We maintain a casual yet polished dress code, creating a comfortable and professional work environment. Flexibility is key, with opportunities for adjustable hours to support a healthy work-life balance.
Our office thrives on a balance of professionalism and fun. We maintain a casual yet polished dress code, creating a comfortable and professional work environment. Flexibility is key, with opportunities for adjustable hours to support a healthy work-life balance.
We keep things exciting with sales promotions, fun activities, and prizes that celebrate our achievements. I love treating the team, often buying lunch at least twice a month, if not more. We also make a point to celebrate special moments with holiday and birthday festivities, including a paid day off for your birthday.
I’m looking for team members who are self-motivated, smart, hardworking, and responsible—people who are ready to bring their best every day and grow with us.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Susan Zaleski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Newburgh, NY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none