HOLDING OPEN INTERVIEWS FOR CUSTOMER SERVICE

Location

Atlanta Buckhead

Type

Part Time

WE ARE LOCATED AT 285 W WIEUCA NE
ATLANTA, GA 30342 (IN BUCKHEAD)
OPEN INTERVIEWS ARE DECEMBER 18TH- 21ST FROM 10-2PM
ASK FOR NICOLE
PLEASE HAVE RESUME.

Benefit/Perks

Fun working environment
Flexible Scheduling
Off on the weekends

Company Overview

PostNet provides a wide range of printing and shipping solutions for businesses and consumers, from business cards to eye catching banners.

PostNet is a franchise that offers packing and shipping services with FEDEX, DHL, UPS, and the U.S. Postal Service, as well as private mailbox rental, direct mail service and more.

WHAT WE ARE LOOKING FOR IN A CANDIDATE

Previous customer service or sales experience in a retail environment
Exceptional customer service skills
Assist in handling customer complaints and problems in a professional manner
Multitasking – must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
High school diploma or equivalent required
Valid driver’s license required with reliable transportation
Proficient with Microsoft Office applications, Windows operation system, and other computer hardware and software
Ability to work flexible hours
Notary Public certification may be required

WHAT THE JOB ENTAILS:

Assisting customers with shipping and packaging services, scanning incoming packages.
Assists customers with their product and service needs in person, through e-mail and by phone
Learns and operates Center equipment, machinery, and software at an expert level
Assists customers and staff with operation of in-store printing equipment
Processes customer sales through the point-of-sale system
Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
Sorts and deposits mail in private mailboxes
Captures, complete tasks, and organizes Virtual Mail
Respond to customer inquiries via phone, email
Provide accurate and helpful information about products and services
Follow all company policies and procedures

Compensation: $12.25 - $14.00 per hour

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

PostNet - GA130

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!