Position Summary: Director of Operations will oversee the business and administrative aspects of the Georgia Region. In addition to managing customer relationships, the Director – Regional Operations must aid in development and execution of the strategic plan, including developing local resources and managing procurement and execution of profitable work.

Supervisory Responsibilities:

· Hires and trains personnel.

· Organizes and oversees employees work and schedules.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline and termination of employees as needed and in accordance with company policy.

Essential Duties and Responsibilities:

· Lead, oversee, and guide the successful execution of both plan and spec and service projects within the region. This includes cost control, project scheduling, quality assurance, and safety compliance.

· Build, develop, and lead a high-performing team of account managers, project managers, field leadership and field staff. Provide coaching, mentorship, and support to promote professional growth and teamwork.

· Develop and implement processes and systems to enhance operational efficiency, reduce costs, and maximize profitability. Monitor key performance indicators and implement improvements as needed.

· Establish and maintain strong client relationships to ensure customer satisfaction and generate repeat business. Identify opportunities for expansion and growth within the region.

· Collaborate with the finance team to manage the regional budget, forecasting, and financial performance. Ensure projects are delivered on time and within budget.

· Ensure all projects adhere to safety regulations and company policies. Oversee compliance with industry standards and local regulations.

· Contribute to the development of the regional business strategy. Identify growth opportunities and provide input for long-term planning.

Specific Knowledge, Skills, License, Certifications

Expertise in managing resources, including budgets, schedules, and materials in an environment of multiple, competing demands.
Excellent managerial and supervisory skills.

· Excellent communication and interpersonal skills.

· Thorough understanding of how to use tools required for the trade.

Education and Experience:

· Bachelor's degree in Mechanical Engineering, Construction Management, related field, or equivalent experience

· Proven experience in a leadership role within the mechanical contracting industry

· Strong knowledge of mechanical systems, HVAC, and plumbing.

· Excellent project management skills with a track record of successful project delivery.

· Leadership and team-building abilities with a focus on fostering a collaborative and high-performance culture.

· Exceptional communication, negotiation, and problem-solving skills.

· Strong financial acumen and budget management experience.

· Knowledge of safety regulations and compliance in the construction industry.

· Availability for occasional travel within the region.

Physical Requirements:

· Must be able to work safely in a noisy area with many odors present.

· Must be able to lift 25 pounds at times.

Candidates will be subject to a pre-employment drug screening and may be asked to submit to background examination.

W. W. Gay Mechanical Contractor, Inc is an Equal Opportunity Employer, including disability and protected veteran status

Compensation: $110,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The vision of W. W. Gay is to be a leader in our industry and our community through an unrivaled commitment to our craft and our people. We have been an iconic part of the Jacksonville community since 1962. For nearly 60 years, we have provided innovative solutions for our clients – big and small – throughout Florida and the Southeast. From the days of hand-drawn blueprints to our now wholly paperless plans, we’ve seen a lot of changes throughout the years. As we look toward the times ahead, we continue to build upon our foundation of authenticity and trustworthiness.

Our commitment is not exclusive to our clients. We are passionate about our people – after all, they are the best in the business and the stewards of our success on and off the clock – and we are dedicated to creating opportunities inside of our organization to promote and advance their careers. Equally important is our involvement in the communities we call home. From sponsoring t-ball teams to corporate events, we strive to be a presence for good here in the River City and beyond.

As technology changes, so do we. And as we evolve, we’ll continue to serve our clients with the transparency they’ve come to know and trust. We know that every job is unique, but our commitment to doing things right remains the same. We hire and train the highest skilled workforce, ensuring each job is done correctly, the first time. With our legacy of proven results, we will always go above and beyond to meet our clients’ needs.

We look forward to serving you as we cherish our history and embrace the future.

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