Customer Relations Representative - State Farm Agent Team Member
Full Time • Fully Remote - US
Replies within 24 hours
Benefits:
- Flexible schedule
- Opportunity for advancement
- Paid time off
- 401(k) matching
- Bonus based on performance
- Competitive salary
ROLE DESCRIPTION:
State Farm Agency looking for Licensed Insurance Sales and Customer Service professionals who want wants to work from home! State Farm experience is preferred. Please do not apply if you are currently with a State Farm Agency. You must have and active insurance license and some prior insurance experience to be successful in this role.
Please only apply if you are a licensed insurance professional with insurance experience. If you are a motivated self-starter then this is your opportunity for a rewarding career with excellent income and growth potential. As a Customer Relations Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Please only apply if you are a licensed insurance professional with insurance experience. If you are a motivated self-starter then this is your opportunity for a rewarding career with excellent income and growth potential. As a Customer Relations Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Property & Casualty required.
- State Farm experience preferred.
- Bilingual Spanish preferred.
- Must be familiar with and competent in using State Farm software.
- Sales experience (outside sales or inside sales representative, retail sales associate) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Ability to multi-task
- Ability to effectively relate to a customer
- Must have the ability to carry out daily responsibilities without supervision
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
If you are motivated to succeed and can see yourself in this role, please apply. We will follow up with you on the next steps in the interview process.
This is a remote position.
Compensation: $20.00 - $30.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Kurt Kwon - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is located in Federal Way, WA.
- I have been a State Farm agent since 2003.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none