Assistant Executive Housekeeper
- 401(k)
- 401(k) matching
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Hiring Managers will only contact via email those who meet the job requirements.
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Reports to: Executive Housekeeper
Status: Exempt / Salaried Manager
Summary of Position
An Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing and managing the housekeeping operations of our facility. Responsibilities may include coordinating staff schedules, training new employees, ensuring cleanliness standards are met, managing inventory of cleaning supplies, and assisting in budgeting and cost control. Additionally, they may collaborate with other departments to maintain a seamless guest experience and uphold the establishment's cleanliness standards.
Duties & Responsibilities
- Supervision: Overseeing the daily activities of housekeeping staff to ensure efficient and effective operations.
- Staff Management: Coordinating work schedules, assigning tasks, and providing training to housekeeping personnel.
- Quality Control: Ensuring cleanliness standards are consistently met throughout the facility by conducting regular inspections.
- Inventory Management: Monitoring and managing the inventory of cleaning supplies and equipment to maintain adequate stock levels.
- Budget Assistance: Collaborating with the Executive Housekeeper in budgeting, cost control, and resource optimization for the housekeeping department.
- Guest Satisfaction: Addressing guest concerns or requests related to housekeeping and working to enhance overall guest satisfaction.
- Coordination with Other Departments: Collaborating with other departments, such as front office and maintenance, to ensure a seamless and well-coordinated guest experience.
- Training and Development: Conducting training sessions for new hires and ongoing training for existing staff to enhance their skills and knowledge.
- Report Generation: Preparing regular reports on housekeeping activities, including performance metrics and any issues encountered.
- Safety Compliance: Ensuring that housekeeping staff adhere to safety guidelines and procedures, maintaining a safe working environment.
- Communication: Facilitating effective communication within the housekeeping team and with other departments to promote a cohesive work environment.
- Problem Resolution: Addressing and resolving any operational challenges or issues that may arise within the housekeeping department.
Other Requirements
- Knowledge of English and local language
- Advanced computer knowledge/skills required (outlook, word, excel). PMS software experience preferred
- Ability to deal with the public in a professional and courteous manner
- Ability to communicate with all managers, supervisors and fellow associates
- Ability to handle conflict situations in a professional manner
- Be well groomed and conform to the hotel’s dress code
Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. Ensure the team meets all safety standards.
Notice
ARLLC, operating as Augusta Marriott at the Convention Center function seven days a week, twenty-four hours a day. You as a salaried/exempt manager must realize that under the Fair Labor Standards Act you are paid to complete a job, not work a set number of hours. There will be times when you are required to work weekends/holidays. There will also be times when long hours are expected due to occupancy and/or special events. This time is not compensated for outside of your salary. It is not our practice to provide “comp days” to salaried managers. Business levels will determine the hours expected.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Discover one of the premier hotels in Augusta, GA, the stylish Augusta Marriott at the Convention Center, ideally located in the heart of the downtown business district on the banks of the Savannah River. Guests enjoy our unforgettable hotel's proximity to shopping, entertainment and cultural attractions, as well Georgia Regents University and Augusta National Golf Club. Each of our distinctive Augusta hotel's spacious rooms and suites includes complimentary wireless internet, access to our updated fitness center, indoor and outdoor pool, and business center – everything you need to stay productive and refreshed. Augustino's Italian Eatery and Prime Steaks and Augustino's Lounge serve breakfast, lunch and dinner daily. Offering 100,000 square feet of flexible meeting space, this hotel's Augusta conference facilities create a stunning backdrop for meetings and celebrations. Choose our deluxe Augusta, GA, hotel's riverfront accommodations and experience Southern hospitality in a one-of-a-kind location.
Our mission as associates is to deliver a first class lodging meeting and banquet experience. As part of the above experience for our guests, we as associates are the “hosts” in this experience. We learn and live the “Art of Hosting” service culture that represents the Marriott brand and our local franchised property to guests from all over the world. We value exceptional standards, ethical behaviors and practices, honesty, integrity, and teamwork. If you enjoy serving others through exceptional customer service strategies, this may be the next career move for you!
We would love to engage you in a discussion of your skills and abilities. Apply with us and let us know how we can create a great work relationship with you!
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