Customer Service Representative - State Farm Agent Team Member
Full Time • St Petersburg, FL
Benefits:
- 401(k) matching
ROLE DESCRIPTION:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!
This position is with Jenny Martin Insurance Agency, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
This position is with Jenny Martin Insurance Agency, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Must have 440 or 220 license
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills
- Proactive problem solver
- Ability to multi-task
BENEFITS:
- Hourly pay plus commission/bonus
- Paid time off (holidays and personal/sick days)
- SIMPLE match
- Valuable career-building experience
Compensation: $18.00 - $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in St Petersburg, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none