Customer Service Representative - State Farm Agent Team Member
Full Time • Grand Prairie, TX
Responsive recruiter
Position Overview
Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!
About Us
Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.
We are looking for an enthusiastic and outgoing individual to join our team. The right candidate must have a great attitude, be coachable, and give their best effort each day.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Schedule appointments, identify customer needs, and recommend appropriate products and services
Qualifications
- Ability to resolve customer issues
- Excellent communication skills - written, verbal, and listening
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Valid insurance license (or willingness to obtain one).
Job Type
- Full-time
Benefits
- 401(k) Matching
- Health Insurance
- Dental & Vision
- Paid Holidays and Time Off
- Paid Training
- Tuition Assistance
Compensation package
- Competitive Salary
- Available Commission
- Bonus Opportunities
- Licensing Bonus
Schedule
- Monday to Friday
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $45,000.00 - $75,000.00 per year
Do you strive to set yourself apart from all the others?
We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Andrew Jantz - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Grand Prairie, TX.
- Additional languages spoken: Spanish and Tagalog
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none