B & B Appliance
Customer Service Representative
Part Time • Escondido
Benefits:
- Opportunity for advancement
- Free food & snacks
- Training & development
- Wellness resources
Job Summary
B&B Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent who we are as a business on service calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer support and are able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Inbound service calls: creating service appointments, answering customer questions, directing calls to appropriate department
- Handle complex clerical, administrative, or customer support issues under minimal supervision while escalating only the most complex issues to appropriate staff
- Perform other duties as needed which may include cross-training in related positions
Qualifications:
- Positive Attitude
- Excellent time management, organization, and communications skills: oral, written and telephone
- Strong interpersonal skills and team player
- Ability to prioritize workload and work under pressure
Benefits/Perks
- 401(k) match retirement program
- Paid vacation, sick, and major holidays
- Employee medical insurance contribution. Voluntary dental is also available
- Growth and Career Advancement Opportunities
- Great Working Environment
Compensation: $16.50 - $20.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
(if you already have a resume on Indeed)
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Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)