WHO WE ARE LOOKING FOR: The General Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, and operational success. The General Manager will ensure the salon meets or exceeds financial goals while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon's expectations. The General Manager will also act as the salon ambassador to provide each member with an unforgettable experience.
RESPONSIBILITIES:
- Manage the daily operations of the salon
- Ensure the salon meets or exceeds financial goals
- Maximize sales and membership participation
- Make sure both guests and team members are scheduled efficiently and effectively
- Provide daily support to team members
- Coach and develop team members
- Handles guest issues and snsures each guest has an unforgettable and consistent experience
- Hiring and Training Assistance
- Basic math skills for managing budgets, pricing services, and handling transactions.
- A passion for the beauty industry with an understanding of current trends and market dynamics.
REQUIRED SKILLS:
- 5+ years directly managing a team of 3 or more
- 5+ years or more in a Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
- High school diploma or equivalent
- College Degree in Business or other relatable field, experienced is preferred
- Reliable transportation
- Exceptional customer service skills and computer skills
- MindBody Online Software experience is a plus!
WHY JOIN OUR TEAM?
- Salary; commensurate with experience
- Annual Bonus Plan
- Free lash extensions and all other salon services
- Discounts on retail products
- Big opportunity for growth into managing multiple salons, enhancing job responsibilities, growing in management as we grow as a business!
If you love the challenge of starting a new business and take pride in growing something from the ground up, are dedicated to providing an amazing culture - then this is the position for you! If you are awesome at motivating staff and want to see your team grow, please submit your resume. We would love to meet you!
WHO WE ARE:
We have P.A.S.S.I.O.N!
Professional,
Appreciation,
Service-Oriented,
Servant Leadership,
Integrity,
Ownership,
Never Give Up Attitude!
It’s what we offer to every guest. We help our guests look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.
The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes and brows.
What makes us different is our commitment to providing safe, sanitary, and truly customized lash applications to provide just the look our guests want!
We are a local, family-owned salon, excited to have opened our first "home" location in Annapolis and now our 2nd salon in Gambrills - Waugh Chapel.
Join our team as a Salon Manager where you can make a significant impact on our clients' experiences while leading a talented group of professionals!
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
