ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will be the primary point of contact for our clients, providing expertise and assistance to educate customers about insurance options.
TheTim Noel - State Farm Agent is a growing agency that is committed to using a customer-focused approach, needs based approach to help clients protect what matters most to them.
An attention to detail, customer service skills, and desire to help people make you an ideal fit.

BENEFITS:

Competitive salary
Monthly bonus based on performance
Paid time off
Health insurance
401k
Training and Development
Opportunity for advancement

RESPONSIBILITIES:

Provide prompt, accurate, and friendly customer service.
Responding to inquiries regarding insurance availability, coverages, policy changes, claim submissions and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers as needed.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Excellent interpersonal skills
Excellent communication skills
Proactive in problem-solving
Dedicated to customer service
Ability to work in a team environment
Bilingual - Spanish preferred
Property and Casualty license - must be able to obtain
Life and Health License - must be able to obtain

Compensation: $45,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Egg Harbor Township, NJ and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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