Customer Service Representative - State Farm Agent Team Member
Full Time • Hattiesburg, MS
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive salary
ROLE DESCRIPTION:
Do you enjoy working with people and making meaningful connections? Make a difference with Richie Williams State Farm in your community today!
RESPONSIBILITIES:
Do you enjoy working with people and making meaningful connections? Make a difference with Richie Williams State Farm in your community today!
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
- Ability to resolve complex customer issues
- Excellent communication skills - written, verbal and listening skills
- Pride in getting work done accurately and timely
- People-oriented
- Ability to work in a team environment
- Ability to multitask
- Property and Casualty License (must be able to obtain)
- Life and Health License (must be able to obtain)
Compensation: $30,000.00 - $50,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Richie Williams - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Hattiesburg.
- Our office is open 8:30-5:00.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a proud graduate of Southern Illinois University.
- We currently have 2 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and New Agent Program Qualifier
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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