Automotive Service Advisor
Full Time • Rock Hill
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview
Here at B&B Tire Pros & Auto Care, we take pride in being the best at what we do, but we also have fun while we're doing it. We also provide excellent training and development, competitive compensation, and great benefits. Start your exciting new career with a strong and stable company.
Benefits and Perks
- Light hearted environment
- Being a part of a Top Tier quality shop
- Competitive Compensation
- Excellent Benefits
- Weekends free
Job Summary
Advise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us.
Responsibilities
- Promptly meets and greets customers
- Determines the nature of customer problems
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
- Maintains cleanliness of showroom
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and Repair POS software
- Basic knowledge of auto repair & tire industry
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- Preferred experience but not required:
- 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Compensation: $50,000.00 - $70,000.00 per year
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
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Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Top-Tier Benefits