Customer Service Representative
Full Time • Pascagoula
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
Job Summary
Central Appliance Co. Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Qualifications:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits/Perks
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
Compensation: $10.00 - $14.00 per hour
Join the Central Appliance family and be a part of a legacy dedicated to excellence in home comfort!
At Central Appliance Co., we're not just a team — we're a three-generation strong, family-owned business rooted in the heart of Pascagoula, MS.
For over 40 years, we’ve committed to not only providing quality appliances and HVAC solutions but also to nurturing lasting relationships with our customers and within our vibrant Mississippi Gulf Coast community.
We're seeking passionate individuals who are eager to learn, grow, and help our customers find the right fit for their homes.
When you embark on a career with us, you're stepping into a tradition of trust, expertise, and local pride.
Become a part of the Central Appliance legacy—where your role impacts every household we serve!
At Central Appliance Co., we're not just a team — we're a three-generation strong, family-owned business rooted in the heart of Pascagoula, MS.
For over 40 years, we’ve committed to not only providing quality appliances and HVAC solutions but also to nurturing lasting relationships with our customers and within our vibrant Mississippi Gulf Coast community.
We're seeking passionate individuals who are eager to learn, grow, and help our customers find the right fit for their homes.
When you embark on a career with us, you're stepping into a tradition of trust, expertise, and local pride.
Become a part of the Central Appliance legacy—where your role impacts every household we serve!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)