Benefits:

Competitive salary
Paid time off
Opportunity for advancement
Parental leave

Muslim Hands USA is a registered 501(c)(3) non-profit working to alleviate poverty amongst some of the most vulnerable communities around the World. It primarily focuses on improving access to WASH, providing Health, Education, Food Security and Livelihoods, and responding to Emergencies.

Position Summary: The Governance and Human Resources Officer is responsible for overseeing the development, implementation, and maintenance of governance, risk, and compliance policies, processes, and procedures for Muslim Hands USA. Additionally, this role involves managing human resources functions to ensure efficient and compliant operations. The incumbent will play a pivotal role in ensuring organizational adherence to statutory requirements, fostering a culture of excellence, and facilitating employee engagement and development.

Type: Full-Time

Duration: Initial 12-Months’ Contract (with a 6-Month Probationary Period), renewable based on performance

Based at: Muslim Hands USA office, Valley Stream, New York.
Work Arrangement: Required to work fully onsite at our New York office, five days per week. Occasional evening, weekend, and travel commitments may be required to assist with Fundraising activities.
Notes:

· Strong applicants may be contacted sooner, ahead of the closing date, to hold an online interview with Muslim Hands. Therefore, please familiarize yourself with Zoom, Team Link, MS Teams and Skype.

· Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the closing date.

· Unfortunately, we will only be able to contact successful candidates, so if you have not heard from us by the closing date, your application will have been unsuccessful.

· Applicants must be legally authorized to work in the United States. Muslim Hands USA is unable to sponsor or facilitate work authorization for this position.

Key Responsibilities:

Governance:

Develop, implement, communicate, and maintain governance, risk, and compliance policies and processes.
Ensure Muslim Hands USA complies with statutory governance requirements through accurate documentation, regular policy reviews and updates, and support for staff and board members in understanding their responsibilities.
Coordinate governance and policy training for staff and board members as required.
Lead the coordination of board meetings, including preparing and sharing agendas, circulating relevant documents in advance, recording accurate meeting minutes, preparing action plans, and monitoring progress against agreed actions.
Manage accurate board member records, including declarations of interest, the register of interests, and the appointment or removal of board members as required.
Complete due diligence checks for new partners and ensure documentation for existing partners remains accurate and up to date.
Facilitate regular communication with partners on governance-related matters, ensuring any concerns are addressed and escalated where necessary.
Coordinate donor due diligence checks in line with legal, regulatory, and sector requirements, ensuring continued organizational compliance.
Support the development and maintenance of effective risk management systems to identify, assess, and mitigate legal, regulatory, operational, strategic, governance, financial, and reputational risks.
Assist the management of grant funding processes, including applications, approvals, reporting requirements, and compliance obligations.
Facilitate audit processes by ensuring required information is available, responding to issues in a timely manner, and escalating matters where required.

Main Responsibilities (Human Resources):

Act as the first point of contact for employees, providing support with internal and external HR-related enquiries.
Build positive working relationships with staff at all levels and provide a professional HR service through face-to-face, email, telephone, and other approved communication channels.
Coordinate the recruitment process from advertising vacancies through to onboarding, including issuing employment contracts and adding new hires to Muslim Hands HR systems.
Support effective onboarding for new staff and work closely with departmental leads to ensure appropriate training plans are in place.
Support departmental leads with probation reviews, absence management, disciplinary matters, contract variations, and staff exit processes.
Promote the values, policies, procedures, and processes of Muslim Hands, including expectations around safeguarding, health and safety, wellbeing, and professional conduct.
Keep up to date with HR policies, employment trends, and best practices, making recommendations for improvement where appropriate.
Maintain HR compliance by ensuring employee records, policies, and procedures are accurate, up to date, and applied consistently.
Manage employee review processes by ensuring reviews are completed by line managers, accurately recording any issues raised, and working with management to resolve them.
Identify opportunities to improve staff development, capacity, and performance through training, feedback, and continuous improvement initiatives.

Other Responsibilities:

Work from the Muslim Hands USA office for a minimum of 3 days per week, in line with organizational requirements.
Demonstrate Muslim Hands’ values and ethics through professional conduct, decision-making, and daily working practices.
Undertake any reasonable responsibilities assigned by the Line Manager.
Promote and adhere to all Muslim Hands policies, procedures, and standards of professional practice.

Essential Skills

Experience in governance, compliance, human resources, administration, or a related field.
Strong organizational and administrative skills with excellent attention to detail.
Ability to maintain accurate records and manage confidential information professionally.
Strong written and verbal communication skills.
Ability to coordinate meetings, prepare minutes, track actions, and follow up with stakeholders.
Understanding of HR processes including recruitment, onboarding, employee records, and staff support.
Ability to work independently and manage multiple priorities effectively.
Proficiency in Microsoft Office, Google Workspace, HR systems, or similar platforms.

Desirable Skills

Experience working in a nonprofit, NGO, or faith-based organization.
Knowledge of governance, risk, compliance, or donor due diligence processes.
Experience supporting board meetings or senior leadership administration.
Familiarity with employment law, HR best practices, or nonprofit compliance requirements in the USA.

Working Conditions: This position operates in a professional office environment. Some flexibility in working hours may be required to accommodate meetings and deadlines. Occasional travel may be necessary for board meetings, training sessions, or other organizational activities. Must be eligible to work in the United States.

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be modified or assigned as needed to support the organization's goals and objectives.

Compensation: $65,000.00 - $70,000.00 per year

Overview

When, in 1993, the Bosnian War brought devastation to eastern Europe, a community in Nottingham, England, was moved to take action. This small team of volunteers started by collecting money, clothes and medicine for the struggling people of Bosnia.

From this grassroots movement, Muslim Hands has grown into an international aid agency and NGO. Since then we have responded to numerous emergencies worldwide, and established myriad long-term projects like schools, health clinics and livelihood programmes.

Muslim Hands USA is a registered charity (Charity Registration Number: 27-4155655) with the Internal Revenue Service. Delivery of projects outside of USA is through an affiliated Muslim Hands organization.

Muslim Hands is determined not just to provide immediate relief but to battle the root causes of poverty worldwide. We work beyond the immediate needs of communities, ensuring they have sufficient support for the long-term.

Our Vision

At Muslim hands we believe that everyone has the right to an education; access to food and clean water; and the means to support themselves, their family and their community. Our dedication to fighting the root causes of poverty and creating a fairer world for all are inspired by the values of our faith.

For this reason, we aim not just to meet their immediate needs but to empower people for the long-term.

We tailor our approach to each individual case, looking for appropriate, sustainable solutions to the problems our beneficiaries face. The projects we deliver have made a massive impact on people’s lives, demonstrating that our donors can make a difference.

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