Customer Service Representative - State Farm Agent Team Member
Full Time • Richmond - TX
Responsive recruiter
Benefits:
- Simple IRA
- Licensing paid by agency
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Paid time off
ABOUT OUR AGENCY:
Our agency opened in 2017 and is a close-knit team of five who value experience, discipline, and strong relationships. I’ve been in the insurance industry for 26 years and joined State Farm in 2012. Over the years, I’ve built this office on consistency, integrity, and a commitment to serving customers the right way.
We stay active in the community by volunteering with the Rodeo for the past five years, supporting Meals on Wheels for seniors, and contributing to Easter Seals. Giving back is important to both me and our team.
Our office offers flexibility with scheduled time off, team outings, team-building events, birthday lunches and gifts, and big milestone celebrations. When goals are met, we travel together. We also attend an annual conference, offer a Simple IRA, and pay for licensing up front.
Our culture is family-oriented and very supportive of the family unit. We believe in discipline, strong work ethic, attention to detail, and high integrity. We’re looking for someone who is dependable, tech-savvy, and committed to doing things the right way. If you’re ready to grow in a supportive, experienced office that values both performance and family, this could be a great fit for you.
ROLE DESCRIPTION:
Our agency opened in 2017 and is a close-knit team of five who value experience, discipline, and strong relationships. I’ve been in the insurance industry for 26 years and joined State Farm in 2012. Over the years, I’ve built this office on consistency, integrity, and a commitment to serving customers the right way.
We stay active in the community by volunteering with the Rodeo for the past five years, supporting Meals on Wheels for seniors, and contributing to Easter Seals. Giving back is important to both me and our team.
Our office offers flexibility with scheduled time off, team outings, team-building events, birthday lunches and gifts, and big milestone celebrations. When goals are met, we travel together. We also attend an annual conference, offer a Simple IRA, and pay for licensing up front.
Our culture is family-oriented and very supportive of the family unit. We believe in discipline, strong work ethic, attention to detail, and high integrity. We’re looking for someone who is dependable, tech-savvy, and committed to doing things the right way. If you’re ready to grow in a supportive, experienced office that values both performance and family, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Vahn Doctolero - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $70,000.00 per year
Ready to Launch Your Career?
We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Vahn Doctolero - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Richmond TX.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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