Restoration Administrator Hybrid - US

RestoPros of East Hamilton County

Future Opening: Restoration Administrator

Full Time • Hybrid - US
Benefits:
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Training & development
Benefits/Perks
  • Competitive Compensation with Bonus Pay
  • Health Insurance eligible for Full-Time Employees
  • Time off
  • Career Growth & Training Opportunities
Job Summary
We are seeking a motivated and outgoing Restoration Administrator to join our team. In this role, your key responsibilities will include communicating with insurance adjusters, answering incoming phone calls during business hours, scheduling appointments, and managing CRM system. The ideal candidate has insurance and/or restoration industry experience and is highly organized with excellent written and verbal communication skills, computer skills, and a friendly demeanor.

Responsibilities 
  • Answer incoming phone calls and educate customers on company's services
  • Schedule appointments and maintain calendar
  • Lead payment collection communications with insurance carriers & customers
  • Help update and maintain CRM system & filing system
  • Develop, update, and maintain relevant office procedures
  • Write emails, memos, and letters and distribute them appropriately
  • Contribute to company reports
Qualifications
  • High school diploma/GED required, Associate’s degree or administrative training is preferred
  • Previous experience in insurance and/or restoration industries
  • Previous administrative experience
  • Excellent computer skills and knowledge of Microsoft Office tools
  • Highly organized with excellent time management skills and the ability to prioritize and execute tasks

Flexible work from home options available.

Compensation: $19.00 - $25.00 per hour




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Benefits/Perks

Great Company Culture
Fully paid Insurance Benefits (Vision/Dental/Medical)
Company Gym, Activities, Celebrations, Stocked Break Room
Flexible schedules